I told her it wasn't electronics it was a vacuum. She said it plugs into the wall doesn't it? Then it's an electronic. I had to call Bissell regarding this, and told them Walmart refused to reimburse me, that I had to take it up with them.
Fortunately they are sending a new vacuum to me, but instead of getting it yesterday when I really needed it it'll be days.
I felt they were accusing me of stealing from them, instead she said it was Bissell's fault, and not theirs. I will never buy another product from them again in a box wo opening it before I leave the store. Neither manager apologized for this. I even filed a complaint with Corporate and was told it was up to the store manager. I have clothing and sporting goods that were purchased on May 30 I attempted to return items the following week, but was told that they were not accepting those particular items.
I'm told that when they begin accepting returns again, I can return those items because they have a 90 day return policy. However, in one week, that day period expires. I'm told that they will honor the return.
They should have to pay interest! Today will be my second attempt to return two electronics products and my first attempt to make a Walmart Rewards Mastercard payment. I am hoping they will use the refund money to do this. I will be grateful if they do.
If not I will be disappointed in there return policy. I believe in Sam Walton's word that the Customer is always Right. Walmart is so stupid, all other stores have started accepting return with or without reciept 2 months ago in Canada, and they are still making excuse of covid and not letting people return without reciept which is so mean.
Used to love Walmart and shopped there all the time prescriptions and all now I won't step into that place or order online at all EVER again Now I love Target and I will stay with them! Same thing, went in with my granddaughter to get her summer clothes for something and they said we couldn't use the dressing rooms to just buy them, take them home to try on and bring back what we didn't want.
But when we brought back all that didn't fit they said we couldn't return?!!! The lady just the day before told me to do this Plus absolutely NO signs letting you know this. AND here's the real kicker How is that even possible??!!! Who are the incompetent idiots at walmart corp. I have been shopping at Walmart in Suwanee , Ga. Usually I'm happy. NOT today. I purchased several Your cashier put 2 bottles of the waters in the same bag one of the bottles of Asti.
It broke open and splattered all my asti over my driveway. I came back to the store an hr later with the broken glass and torn bag.
Your cashier and supervisor refused to replace the asti I was listening to a pastor on the radio several yrs ago maybe 3. He told his experience that year at corp walmart. He said when the salespersons go to arkansas to present what they have to sell it use to be WM furnised a very nice meal then we presented our wares to the WM buyers.
He said " Dont develope a poverty mind set that WM has". As much money as Walmart is making and wouldn't take back my shorts or comNtact solution that was sihipped wrong to me. Unfair to us. I going to shop at target or dollar general. Not letting people return clothes is just ridiculous! All the other stores are letting people return clothes. We need to boycott Walmart, I am really mad at them! They have lost my business.
All the other clothing stores such as jcp kohls Belk hamrick tj Maxx and Marshalls what is up with you are trying to force people to keep items that Don't fit , people will shop elsewhere, Know you are a wealth company and probably don't care, it will eventually hurt your business heard a lot of complaints about long waiting keeping a lot of people away because of covid,. You can search receipt yourself. They won't let you try them on so I bought 2 not knowing I couldn't return them.
This is rediculus. The sighn is so tiny at the door you need a microscope to see it. I bought cloths in march and still can't return them! Makes no sense,I haven't had an issue returning cloths any where else. When will Walmart allow return of clothes. This is so unfair. I was never told nor was it posted at checkout that clothes could not be returned in NJ.
All other retailers are accepting returns on clothes. My clothes purchases were in the store so ineligible for online return Can someone at Walmart please tell me how I can return these items. I am on a fixed budget and need this money for food and living expenses.
I am not happy with Walmart, still return section is closed, just Walmart is not returning the clothes that has tag I have some clothes to return, when this section will be open.
If you are not returning the clothes why you are selling them. I decided not to buy any clothes from Walmart from now on. Bought clothes that they wouldn't let me try on. Got home and they didn't fit. Tags still on and they wouldn't let me return them. This was 2 months ago!!! They still won't let me return them today August 1st. Do not under any circumstances buy clothing at Walmart. They will not allow you to try it on, and then will not take the clothes back. That is called a scam to get rid of the clothes at Walmart that they could not sell.
They have reached a new low. Now it's July 30th, and WalMart is still "pausing" returning clothing to any of their stores. I'm so furious!!! Why are they doing this. Other stores, Target, Kohls, JC Penney, Avenue, Ross all take clothes back and quarantine them in a separate area for days, and if tags are attached they are put back on the racks.
I have clothes to return but I really don't think they are going to give my money back. The virus is not going away. As of June 15, we've resumed our normal return policy in most states.
Any items that were temporarily not permitted for return and were purchased between April 20 and June 15 can now be returned though Sept. Items from those categories purchased before April 20 will have the normal return window of 90 days applied. Items temporarily not permitted for return and purchased between April 20 and June 29 in the following states can be returned by Sept.
Returns and exchanges will continue to be temporarily paused on certain items in Arkansas, California, Illinois and South Carolina. We're also following all applicable local ordinances that prevent returns of certain items such as those in New Jersey and Minnesota. If you need to return any item, including those above, and have a receipt, please start your return on the Walmart app or at walmart. It's easy and may allow you to complete your return without coming to the store. If you're not able to return the item online, don't worry!
Once returns re-open for impacted categories, we will be extending the return period by six weeks for those items. Never had an issue with returning clothes in the Walmarts in Phoenix, AZ. Can't try them on but if they do not fit, they will give you a refund or let you exchange. Az is one of the hotspots for Covid in the country and yet we get to take back clothing. Go figure. Lady was rude and condescending I find it odd considering every other short allows returns I took three bras back to exchange for a larger size.
My mom was large than their large. It was apparent the bras had not been worn. The service clerk told me that could get cash or store card. Were does it say where Walmart keeps a third of the return total? Walmart is not following its own policies for returns. I've had to call corporate on this issue 3 times now.
Twice on the same walmart in the last 6 months. The store in appleton, WI has been very complicated and will not follow their own policy. Nor will they look up the item for you to furnish the receipt.
This is ridiculous! We were told the quarantine is not an excuse for the items not being returned. I am told that I have go have the original reciept. Who keeps the original for months during quarantine when you know it can be misplaced or thrown out? But the other item is a coffee maker which was purchased around Mothers day and receipt was lost so I was ok with an instore credit for the that was paid.
I also asked if they could look up the receipt and told no no no. There is not one single reason for the stubbornness. While many of us spend thousands a month there how is it that two walmart stores are being this stubborn? I spoke to Depere WI walmart store manager after calling corporate and he said he will approve the returns but why do I have to go to these lengths when their policy is in plain writing.
False advertising? I would say so I am just getting tired of walmart all tigefher and do not plan to go there if this type of treatment persists. I suggest walmart start following its own policy or they will lose many customers. I searched everywhere for a warning sign that walmart will not take back returns on clothing and there were none.
Why can't clothes be returned? Other stores allow returns; they hold for 72 hours before putting back on racks. Some allow you to try on.
This is absurd. Idk yet i bought unrefined certified organic coconut oil in march from walmard expiration date I shop at Walmart a lot. I went because I was down to 6 days remaining of this recipes 90 day return period. I was darn surprised when the person behind the customer service desk said they were not taking returns for apparel or any over-the-counter type item but would be again at some point and not to worry because the return period would be extended.
I said I was at the end of my return period and she said I would be able to return it because they were going to extend the 90 day period to another 90 days after they started taking them again. Do you think I doubted that I would be able to return them in an extended period? Heck, yes I did. So it seems Walmart changed their return policy without providing proper notice to the consuming public, failing to disclose this new policy adequately as well as breached their sales contract with us, since there was no signage or announcement, we purchased our newly non-returnable items believing that they were indeed returnable.
In effect allowing us to believe the items had qualities they did not have. So now here it is July Today I looked into whether Walmart had begun to accept the restricted items and yes, they had. Oh, well back on June Guess I lost a month of my new 90 day return period. But wait. Go to their website so you can understand what is what. I copied this directly from corporate. Except of that 90 days, 56 days fall into the period of time that they were not taking returns on these items.
Thats not extending the return period!! Just wait patiently for the time to come when they will take these back? Good thing I didn't hold my breath. Whoever decided how this was to be extended doesn't get it what was implied and expressed in the spoken word by Walmart employees and what was posted on the website when the change was implemented. Walmart has been quoted on numerous occasions referring to starting your return online then laying out the new extension of time.
Can't say I didn't know this would happen. Can't say you didn't know this would happen. I'll just mention here that there has been a Class Action suit filed against Walmart in California. You know sometimes I get tired of my business being taken for granted and screwed out of my money. I'll bet you feel the same! On April 28th, at the Bloomingdale, Illinois Walmart, my teenage daughter wanted to try on clothes but we were told the Fitting Room was closed.
The woman in that Dept said we could buy it, try it on at home, and return it. That was a Lie. To this day, July 19th, Im still waiting to be able to return 2 lousey pieces of clothes. I hope it was worth all the hundreds you lost from me as a Customer. I've been trying to return a car seat I bought at Walmart since the end of May. The Walmart I purchased from shut down their customer service department because, because they informed me, all the registers were destroyed during the looting.
I took it to another local Walmart who wouldn't accept it, pointing at their barely legible piece of paper on the counter, because it was 'apparel'. What the, Webster's dictionary definition of apparel is something you wear. Last time I looked no one had ever worn a car seat.
C'mon Walmart!! You're one of only a couple of stores open for shopping and reaping in the monetary benefits. Something needs to change here. They'll accept returns when 'Covid' is over??? Yes I'm also annoyed that Wal-Mart in California is still not accepting returns of clothes especially since you can't even try them on in the store. They should have big signs in the clothing sections saying "if you buy clothes you will be stuck with them for months".
I now buy my clothes from Target or Costco who take returns. Just store the clothes for 3 days - all COVID particles will be dead by then - then they are safe for resale. I purchased apparel items in April , I can't take them back even with my receipt. WalMart has yet to lift the "Pause", in the state of California.
What is the holdup!! This is making me so upset I think I will never buy from WalMart again. Non apparel items maybe, but not clothes. This is just ridiculous and so unfair of this giant store. I purchased clothes 3 months ago and I have tried to return the clothes niw for 3 months and they tell me they are not taking clothes returns right now!
They should of posted signs stating that there are no returns on clothes, I am stuck with a bunch of clothes that I need to return and nobody has any answers as to when they will finally accept returns for clothes, I called the corporate office which they connected me to a supervisor named Tara and she had no more information then if I would of called my local store, she told me I can try to start my return online and I said I paid cash for my items so how am I going to get my cash payment back if I do a return online and she had No Clue, that's her exact words, she said I have no clue you will just have to follow directions online and it should tell you!
I asked if there was someone higher up I can talk to and she said no, she said nobody knows when the customers will be able to return clothes because they haven't gotten the ok yet, I said then why didn't Wal-Mart post signs 3 months ago that you couldn't return clothes!
She didn't have an answer to that either! I said you didn't even have signs up that you can't use the fitting rooms until I asked an employee that worked there if I can try on the clothes and they said nobody can use the fitting rooms. At this point all I want to do is return my clothes and get my cash refund back and nobody can answer my question when that will be available to do!! I bought a telefone prepaid card and chose the wrong cell phone company.
I wanted to return it and get a refund but was told they cannot do that. I said I believe the clerk at the elctronics dept. A very rude front load manager came and was extremely unacomodating and I told him that I would take this matter up with my attorney, all in a very civil language on my part, the moment I said that he said about the attorney he told me you immediately have to leave my store which I proceeded to do Well I am a lady and I am 76 years old and I do not appreciated being treated like a criminal like this person did.
So I am going to take this matter up with my attorney tomorrow. I bought some clothes, quite a lot, for my child right in March or early April,because I didn't want to drag her in the store during Covid,and their return policy has been great before. Some ended up not fitting and had to return,but every time I try they don't take return on cloths Hello,every other store has,my money is in it and I won't shop from Walmart anymore,and I am not the only one.
If that's how they treat customers,I have a filling that our local Walmarts will be closing soon,because of the tremendous number of people in my situation. It is ridiculouse. It is not a state law,obviously,since every single other store accepts return. By by Walmart,for good. And thanks for the rip off. Boycot Walmart! Go buy your goods at other stores that allow returns and not giving you the run around! No signs ever posted! Bad business and they are getting away with it!
Very disappointed! No one seems to care when you ask about it in the store. Walmart is going down the drain and many people are shopping elsewhere. I used to shop there once a week. You have lost my business for now. Haven't shopped there in 2 months due to your poor policy on returning clothes. I wont be going back and what a shame.
Walmart has always been so good at returning. No signs were ever posted at the time of my purchase and what a shock when I went in trying to return clothing. OPEN the dressing rooms then if you wont let us return clothes!!!!
It makes sense. So someone has to clean the dressing rooms. So what! Do it! Use some common sense. I'm done with Walmart and going to other stores that let you return. Target, Kohls has got my business and has for the past 2 months. They allow returns people. Want to know if there can return back clothes with tags?
I went there last May and they say wait till Covid go away? I need to return the clothes back. Let me know if they allows. Bought a fishing reel on May I used it for three days, then it broke on July 7th.
I carried it and the receipt to Walmart for a refund since the reel is no longer available. He said it was after the Walmart warranty period. I pointed out that the policy was 90 days, not 60 days. Then he said that didn't apply to everything.
I searched the official Walmart policy, and there is NO mention about fishing reels not being able to be returned upon failure within the 90 day period. I got a little heated when he started questioning my integrity and reasons for the return. He didn't even know his own store policy.
Then he told me not to come back to his store again. Each time I go I am told they are not doing exchanges yet. Can I get some info on this???? I bought a pair of shoes. I didn't try them on because I didn't have any footies. I tried them on today and they're too big. I was checking to find out what Wal-Mart's return policy was.
And they said that my in Illinois where I live they weren't accepting refunds. But I happened to call my local Walmart and they said no they're not accepting refunds or returns at this time.
You know it's bad enough you got to wait in lying to get into Walmart but not accepting returns. I can understand some items don't need to be returned but if you're returning something that hasn't been worn and you've got the receipts and the tags they should let you return them..
I had to open the box to see if it was a good enough air conditioner. I need a air conditioner for bigger space.
Now it looks like I'm stuck with this smaller one and I'm boiling hot, I am disabled and ill! I need my apartment cool and I need my money back as I live on disability!
This is absolute nonsense! I bought a radio that I found out is not compatible with my car. I bought it on a student loan card. The store said they can only give a refund on the card I purchase the radio on. The problem is that only the school can add money to my card.
So, the store manager offered to put the money on a gift card. This policy applies to frozen foods as well. This is where their return policy gets a little bit awesome. Straight Exchange — Simply swap out the item. What About Returning Online Purchases? Great question, glad you asked. See above for more details on return days You can either return, exchange, or replace your item to your nearest Walmart or you can return it via the mail.
Customers can complete the returns process in just two simple steps: 1. Who Pays the Return Shipping Charges? This makes sense for defective items, or if Walmart sends the wrong product. I was told by a Walmart representative that most managers will try and work it out with you. From the comments section, this happened to someone returning plants as well as a necklace. Keep this in mind if you regularly shop at different Walmart locations.
What About Returning Tropical Fish? I called my local Walmart to verify this information and it is accurate. By Kyle James Share Pin Notify of. Inline Feedbacks. Candy R Strickland. Dee Battista. Reply to Dee Battista.
Regardless of whether you have a receipt or not, the following items are final sale and not eligible to be returned to Walmart:. Skip to content. Never lose a receipt again. Get the only app that alerts you on upcoming return due dates. Walmart Return Window When No Receipt Typically, items purchased in Walmart stores or via their website can be returned or exchanged within 90 days of purchase.
Without a receipt, you run the risk of receiving only a partial refund. According to customers, if Walmart further reduces a clearance item before you have chance to return yours, you will only be refunded the amount of the newly marked down price. You can still return clearance items to Walmart stores if you lose your receipt. In fact, you can do so with just about any Walmart product except for these. However, if you want a refund, it will have to be issued as a Walmart store credit only, rather than processed to a bank card.
Walmart will store information from the ID in their secure returns activity database. That way, they can keep track of how often you attempt to return merchandise without a receipt. For security purposes, you can only return items to Walmart without a receipt three times within a 45 day period.
If you would like to return a clearance item that you purchased on the Walmart website , you will have 90 days from the day the product was delivered to you to begin the process.
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