How is acs xerox

Be respectful, keep it civil and stay on topic. We delete comments that violate our policy , which we encourage you to read. Discussion threads can be closed at any time at our discretion. Larry Dignan. In a statement, she said: By combining Xerox's strengths in document technology with ACS's expertise in managing and automating work processes, we're creating a new class of solution provider.

Combining the ACS "typically managed desktop" with Xerox's managed print services "is a very compelling proposition," said Firestone. Xerox has developed document technology that enables companies to use the information locked in unstructured data, which ACS could use "in health care and government services and virtually every area of business process management," said Firestone.

Thus the merger provides ACS with an opportunity to expand outside the U. Dallas-based ACS in recent years has moved to better compete with offshore competitors by adding to its overseas labor force while cutting its U. In June , ACS had 65, employees, including approximately 45, employed domestically. A year later, ACS had 74, employees overall, with 42, in the U. LeClair said ACS's strategy of boosting its offshore headcount is common in the outsourcing industry. But ACS has good capabilities in development in.

NET, Java and other Internet technologies and my intent is to use that a lot more. How are you handling that uncomfortable situation, where you're biggest supplier became your biggest competitor when HP acquired EDS?

McDermott : This is the one and only plug I will give to our competitors [at HP]: the local guys on the ground have delivered with the highest level of professionalism. A few of those professionals, as happens in all [outsourcing] transitions, will join the Xerox group. The people at the absolute top will move on to other opportunities.

They managed this transition in a way that you'd typically only see in a ramp-up of a relationship, not a ramp down. It's one thing to run an internally facing IT shop, but another thing to serve external clients' distinct IT outsourcing needs, too. That's something we could not afford prior to this. Kyser : We sell services, but we use software and products to deliver them.

Our services are buoyed by the proprietary technology behind them. We have seen some early successes around imaging and photo capture that have really been eye opening. It's totally different from what we've focused on in past, and we're getting good early reviews. Xerox has extraordinary capabilities in this area.

We not only can do key-wording, but we can parse that document, summarize it, put metadata headers on it, do automatic routing. A BPO health records offering from ACS [for example] would see enormous benefits from the translation of physical documents to electronic documents.

McDermott : It's great to be working with a sister company that has an externally facing IT organization. IT outsourcing is a fiercely competitive marketplace. In order to have a profitable business and a good margin, you have to be on top of your game in terms of infrastructure.

One place we've applied ACS's very productive thinking is in the acceleration of our data center virtualization. It's also helping us develop ideas about how to create more cost effective and productive network topologies.

My guys are good at this, but they didn't do it for a living. They have lots of other responsibilities. Now I have get access to people who do this for a living.